All standard clothing and footwear orders placed between 19th November and 23rd December 2020 can be returned for exchange or refund up to 10th January 2021. Our standard 14 day returns period applies to orders placed after 23rd December 2020
If you have ordered the wrong item(s) or simply had a change of heart, all item(s) must be returned in the original and suitable condition for re-sale, with any associated products, tags and boxes intact. We will reject returns that are not in a suitable condition for re-sale.
Items such as socks, insoles and sprays are not returnable if the packaging has been damaged or the item has been used, for hygiene reasons. Care kits are non-refundable if the seals are broken or if the any associated products have been used.
Provided that you return your item(s) within the Terms & Conditions above, we will refund your payment or replace/exchange the item(s). Refunds are processed within 14 working days of receipt of the returned item(s). Refunds are given in the same method initially used to purchase the item. Once your return has been processed by our warehouse, we will send you a notification email.
All returns are subject to our standard online returns and exchange policy.